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PayPal and credit cards are the preferred payment method.
Money order and checks will be accepted but must clear through the bank before items will ship. Please allow 10 days from the day it is deposited to ensure that the payment method has cleared. You will be sent an email once your item has shipped to notify you.
Your order will be shipped out within 24 to 48 hours after the order has been completed. If for some reason it will take longer or if any unforeseen issues occur we will notify you as soon as possible and make sure to keep you updated on the status of your order.
Shipping is primarily done via USPS. If you need your order sooner alternate methods or shipping can be utilized but this can and will change the shipping total for the order. Tracking numbers will be provided when items are shipped so you will be able to track your order and keep updated on its status.
We will be happy to ship orders internationally so long as you contact us with the item number and/or quantity of items you would like to purchase. Please be sure to provide the address that items will need to be shipped to. All efforts will be made to ensure the best possible price for shipping. Also be aware with international orders that if there are any additional customs / import fees you will be responsible for those.
Please fill out the below to contact NC WOODTURNING TOOLS
You will have 14 days to return any purchased item. The 14 days begins starting the day the tracking number shows delivery of your item. If an order is an international order please allow 21 to 30 days.
Full price of the item purchased will be refunded as well as return postage if items are being returned due to poor workmanship. Final say on returns due to poor workmanship rest with us and all concerns regarding the quality of workmanship should be directed to us via our email address.
The maximum amount that will be refunded for shipping is $7.15.
If an item is returned for any other reason the amount refunded will be for the amount of the purchase only. Shipping will not be refunded.
Items must be returned in the same condition as when they were shipped. No broken items please!!!! We take care when shipping the item and respectfully ask that the same respect be paid when returning the item for a refund.
Inserts must be return in unused condition for any return refund to be granted.